Privacy Policy

Last updated July 7, 2026

This policy explains how Polanco Advertising handles information submitted through Polanco AI, including the standalone page and embedded chatbot widget.

Notice at collection

We may collect chat messages, business details, name, email, phone number, website URL, pain points, interests, booking intent, lead details extracted from the chat, and basic technical data generated by hosting and security systems. We use this information to provide the AI chat, respond to leads, improve the assistant, prevent abuse, book consultations, maintain records, and comply with law.

We do not sell personal information or share it for cross-context behavioral advertising through this chatbot.

Service providers and lead capture

Chat messages are sent to configured AI providers. Lead and call information may be saved through Google Sheets, and limited alerts may be sent to a configured Telegram destination for Polanco Advertising follow-up. Confirmed appointment details are sent to Cal.com.

Sensitive information

Do not submit Social Security numbers, payment card numbers, account passwords, private customer lists, confidential contracts, health information, or other sensitive data into the chatbot.

Choices and rights

You can avoid providing contact details, close the chat, or contact Polanco Advertising for privacy assistance. California residents may have additional rights depending on the information and relationship involved.

Security, retention, and children

We retain information as long as reasonably needed for chat operation, lead follow-up, business records, legal compliance, and dispute resolution. We use reasonable safeguards, but no system is perfectly secure. This chatbot is not directed to children under 13.