Last updated July 7, 2026
Privacy Policy
This policy explains how Polanco Advertising handles information submitted through Polanco AI, including the standalone page and embedded chatbot widget.
Notice at collection
We may collect chat messages, business details, name, email, phone number, website URL, pain points, interests, booking intent, lead details extracted from the chat, and basic technical data generated by hosting and security systems. We use this information to provide the AI chat, respond to leads, improve the assistant, prevent abuse, book consultations, maintain records, and comply with law.
We do not sell personal information or share it for cross-context behavioral advertising through this chatbot.
AI providers and lead capture
Chat messages are sent to configured AI model providers, currently xAI/Grok through the AI SDK. When a lead is detected, the system may send lead details and chat logs to a Google Sheets webhook or similar CRM/follow-up destination configured by Polanco Advertising.
Sensitive information
Do not submit Social Security numbers, payment card numbers, account passwords, private customer lists, confidential contracts, health information, or other sensitive data into the chatbot.
Choices and rights
You can avoid providing contact details, close the chat, or contact Polanco Advertising for privacy assistance. California residents may have additional rights depending on the information and relationship involved.
Security, retention, and children
We retain information as long as reasonably needed for chat operation, lead follow-up, business records, legal compliance, and dispute resolution. We use reasonable safeguards, but no system is perfectly secure. This chatbot is not directed to children under 13.